• STAYS WARM LONGER: The Bed Buddy Body Wrap provides both hot & cold therapy for relieving aches & pains in muscles & joints such as shoulders, neck, back & knees. It uses doctor recommended moist heat as a natural alternative or complement to OTC drugs


• DEEP PENETRATING HEAT THERAPY: Heat therapy especially moist heat can help manage chronic pain like arthritis or fibromyalgia or help relax tight stiff muscles shoulders backs and necks. PLEASE FOLLOW HEATING INSTRUCTIONS CAREFULLY


• HEAT THERAPY OR COLD THERAPY: Whether you are recovering from surgery or illness have strains or sore muscles need to manage chronic pain headaches PMS or PMDD or are looking to be warm & cozy Carex hot & cold therapy products have you covered.


• DO NOT OVERHEAT: Microwave heating times vary DO NOT overheat. DO NOT use convection function do NOT leave Bed Buddy unattended while heating. ALWAYS touch-test product should be warm NOT hot. See package for additional warnings & instructions.


• Bed Buddy, by Carex, has been a leading manufacturer of heating pads for back pain and microwavable heating pads. Trust Bed Buddy as a partner to assist you with neck pain relief or simply therapeutic relief from muscle pain.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

We can ship to anywhere in Canada & United States of America . Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.